Our boots are customized and realized according to the request of every single customer, thus, dealing with made to measure articles, it is unfortunately not possible to request the return and refund of your order. For this reason we kindly invite you to be sure about the selected sizes before placing your order, we can support you via chat, whatsapp or email if you have any doubts or specific needs.
As soon as you receive your package, if you are not satisfied with the measurements that you indicated in your order, you can contact us in order to evaluate the possibility of using our Paid Rework Service.
Sono al mio terzo paio di stivali Fillies. Qualità perfetta, vestibilità anche e per me sono ormai diventati irrinunciabili. Inoltre il servizio di consulenza sempre super disponibile! Grazie Fillies!