Our boots are customized and realized according to the request of every single customer, thus, dealing with made to measure articles, it is unfortunately not possible to request the return and refund of your order. For this reason we kindly invite you to be sure about the selected sizes before placing your order and also to communicate further needs you can have with regard to the fit, we can support you via chat, Whatsapp or email if you have any doubts. 

As soon as you receive your package, if you notice any problem about the measurements that you indicated in your order, you can contact us in order to evaluate the possibility of using our Paid Rework Service. 

Click here for more informations about refunds.